Delivery & Shipping

Due to high demand, we are experiencing a delay in dispatch. Please note your order may be slightly delayed. We apologise for any inconvenience this may cause.

All orders are delivered by DHL

When placing your order please ensure that the billing and shipping address details are correct, as we are unable to redirect.

Please note that your billing address must match the address on your credit card statement.

When your order is shipped, we will send you a confirmatory email.

Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum. Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched

Delivery times are estimates and start from the date of dispatch. Please note that in some areas there is a limited range of delivery services available. We will endeavour to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions.

For security reasons, all online purchases require a signature upon delivery. Please be aware that our service is not a named delivery service and anyone at the designated delivery address may sign for your delivery. We will not be liable for a lost or missing order that has been signed for in a building, for example an office address that has been provided for delivery.

If no one is available to sign for the delivery, the driver will make a total of three delivery attempts on three consecutive business days. If there is still no one available to sign for the package, after 5 days with no communication, it will be returned to our warehouse.

Please note that during the sales period, your order may be shipped in eco packaging. Items are wrapped in tissue paper and delivered in a 100% recyclable, discreet brown box with no indication of its contents. Unfortunately, we do not provide or sell gift packaging. 

During the sales period, your order may experience a slight delay. Please allow up to 7 working days for your order to be with you.

If you have any questions regarding international delivery please contact us on +44 20 7501 1122 or


Split-Shipment Orders

Please note, orders that contain multiple items, may be shipped at different times. We will split your order so that we can send each item to you as soon as it's ready, at no extra cost. Please allow 3 - 5 working days for your order to be dispatched.


Welcome to Victoria Beckham

Our Client Service Team is available to assist you with size and fit advice, delivery, exchange and return queries, placing you order and aftercare assistance.


You can contact us by filling in the form below or by calling us at (+44) 20 7501 1122. Please note this phone line is not for Beauty enquiries. To contact VB Beauty email:


Hours of Operation:


Monday to Friday: 10am - 7pm GMT
Weekends and Bank Holidays: Closed


Please complete the form below and then press the submit button. Your query will be sent directly to our customer support team.