E-Commerce Manager

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The E-commerce Manager is an enthusiastic and sales driven person with a true interest in fashion and the digital landscape. This role will be strategic in developing our e-commerce growth on an international scale and activating new revenue streams to achieve our ambitious targets.

 

E-commerce Manager

The E-commerce Manager is an enthusiastic and sales driven person with a true interest in fashion and the digital landscape.This role will be strategic in developing our e-commerce growth on an international scale and activating new revenue streams to achieve our ambitious targets.

 

Key Responsibilities

Trading

  • Responsible for working with the Head of E-commerce on defining and developing the digital sales strategy for our UK, US and International websites
  • You will partner with the rest of the team to identify new trading opportunities and areas of improvements on a weekly basis
  • You will manage and drive the digital activity planning and execution to achieve sales targets with the support of an E-Commerce Coordinator
  • Monitor, report on and implement initiatives to constantly improve key KPIs.

 

Website & Product Management

  • Monitor site performances and propose and implement improvements, working closely with third party agencies and the rest of the team.
  • You will make sure that the online stores are checked on a daily basis and the customer journey cross-device is seamless
  • You will work closely with the E-commerce Marketing Coordinator and the other departments on the content planning and execution to ensure efficiency, accuracy and timeliness of all content publishing.
  • You will work closely with the E-commerce Merchandising & Planning Manager to plan collection launches, navigation updates and visual merchandising execution.
  • You will be responsible for the online product lifecycle and takeover the collection launch preparation after the selling campaign from the E-commerce Merchandising & Planning Manager.
  • You will be responsible for product uploads, descriptions and coordinating photoshoots with the relevant department

 

Project Management

  • Ownership of execution of small to medium sized E-Commerce projects & initiatives, ranging from new features to activation of new revenue drivers
  • Conduct cross-functional meetings/workshops manoeuvring through uncertain, ambiguous topics and incomplete information with confidence and in the best interest of the department
  • Prioritize deliverables, create project plans (conception, planning, implementation), set tasks & update management, team and cross functional stakeholders on project/program status regularly

 

Operations

  • Responsible for packaging management and re-orders
  • Support Client Services in fulfilling clients’ expectations and requests
  • Own the relationship with our 3PL and oversee the correct execution of the fulfilment strategy

 

Team Management

  • Responsible for the management and development of the E-commerce Coordinator

 

The ideal candidate

  • 3-5 years’ experience working within a similar role and with a focus on e-commerce.
  • International background, multilanguage skills are a plus.
  • Deep knowledge of ecommerce architecture, systems, integrations & processes
  • Must be detail oriented and deadline-driven, with the ability of prioritizing tasks independently
  • Strong analytical and organizational skills
  • Able to present ideas/projects in a wider group of diverse expertise
  • Business oriented with good understanding of the brand
  • Ability to operate in a fast-paced and ever-changing environment
  • Knowledge of Shopify Plus is highly appreciated
  • Proficiency with Microsoft Excel/ Power Point
  • Solid knowledge of Analytics
  • Able to manage 1+ resources and a team player